Returns / Exchanges

At Purfekkt Fit, we strive to ensure that every customer is satisfied with their purchase. If you're not completely happy with your order, we're here to help.

Return Eligibility

You may request a return within 7 days of receiving your order if:

The product is unused and unworn.

The product is in its original condition.

All original tags, packaging, and accessories are intact.

The item is not damaged due to misuse, improper handling, or normal wear and tear.

Non-Returnable Items

Returns will not be accepted in the following cases:

Products showing signs of use or wear.

Products returned without original packaging or tags.

Items damaged after delivery.

Products purchased during special clearance or final sale offers (unless defective).

Exchange Policy

We offer a one-time size exchange subject to availability.

To request an exchange, please contact us within 7 days of delivery. If the requested size is unavailable, customers may opt for store credit or a refund as per eligibility.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by sharing clear photos and your order details.

After verification, we will arrange a replacement or provide a full refund.

Refund Process

Once your returned product is received and inspected, we will notify you of the approval status.

Approved refunds will be processed within 5–7 business days through the original payment method.

For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI after collecting the required details.

Contact Us

For return, exchange, or refund requests, please contact:

Email: support@purfekktfit.in
Phone: +91 9811300028

Thank you for choosing Purfekkt Fit.

Frequently asked questions

Are Purfekkt Fit shoes true to size?

Yes, our footwear is designed to fit true to size. We recommend referring to the size chart before placing your order.
What materials are used in Purfekkt Fit shoes?

Our shoes are crafted using premium-quality materials such as PU, synthetic suede, and durable rubber soles to ensure comfort and longevity.
Do you offer Cash on Delivery (COD)?

Yes, COD is available on eligible pincodes across India.
Can I exchange my shoes if the size doesn't fit?

Yes, size exchanges are available subject to our exchange policy and stock availability.
How long does delivery take?

Most orders are delivered within 3–7 business days, depending on the delivery location.
How do I clean my Purfekkt Fit shoes?

Simply wipe them with a soft damp cloth and allow them to air dry naturally. Avoid machine washing unless specifically mentioned.
What if I receive a damaged or incorrect product?

Please contact our customer support within 48 hours of delivery with photos of the product, and we will assist you with a replacement or resolution.